At SpeakEasy Lingua, we’re committed to ensuring your learning experience runs smoothly. While we’re a boutique language service focused on personalized instruction, we understand that technical issues can occasionally arise.
How We Can Help We provide support for:
- Platform navigation and account access
- Lesson scheduling and booking issues
- Video conferencing setup and troubleshooting
- Payment and billing inquiries
- General website functionality questions
Contact Support For technical assistance, please email: SpeakeasyLingua@gmail.com
- Your name and registered email
- A clear description of the issue
- Screenshots if applicable
- The device and browser you’re using
Response Times We aim to respond to all support inquiries within 24-48 business hours. While we’re not a 24/7 operation, we take every technical concern seriously and will work diligently to resolve your issue or connect you with the appropriate resources.
Quick Solutions Before contacting support, you may find these steps helpful:
- Clear your browser cache and cookies
- Try a different browser (Chrome, Firefox, Safari recommended)
- Ensure you have a stable internet connection
- Check that your camera/microphone permissions are enabled for video lessons
We appreciate your patience and understanding as we work to provide you with the best possible learning experience.
